Salesforce

Work with the CRM you already use—without losing industry-specific intelligence

Retail Circle integrates with Salesforce Sales Cloud to ensure your sales team can continue operating in a familiar CRM environment, while still benefiting from Retail Circle’s specific workflows and market intelligence.

This integration is designed to connect systems, not replace them.

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How Retail Circle Works with Salesforce

Salesforce remains your system of record for sales executives working on CRM, deal flows, forecasting, and reporting. Retail Circle focuses on sales pipeline automation, inventory intelligence, and execution of transaction post sales agreement.

When connected:

• Leads, accounts, and opportunities can flow between systems
• Sales activity stays aligned across teams
• No duplicate data entry is required

Each platform does what it does best.

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When to Use Salesforce vs Retail Circle

Use CaseSalesforce Sales CloudRetail Circle CRMAccount & relationship management✓✓Enterprise sales reporting & forecasting✓✓Multi-region sales team management✓✓Watch-specific sales workflows—✓Inventory-linked deals & availability—✓Pricing, sourcing & trade execution—✓Marketplace & dealer network interactions—✓Marketing add-ons✓—

This ensures clarity, not overlap.

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Retail Circle CRM: Purpose-Built for Watch Trading

Retail Circle includes an in-house CRM designed specifically for how luxury watch dealers operate.

It captures:

• Buyer and dealer preferences
• Order requests and sell requests
• Inventory-linked conversations
• Deal history tied directly to watches

This is operational CRM—built for speed, accuracy, and execution—rather than generic pipeline management.

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Salesforce: Enterprise Sales at Scale

Salesforce excels at:

• Managing complex sales hierarchies
• Long-term customer relationships
• Advanced analytics and forecasting
• Cross-department reporting

Retail Circle respects this and integrates cleanly—so Salesforce remains your strategic CRM layer.

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Together, Not Competing

By integrating Retail Circle with Salesforce:

• Sales teams avoid fragmented workflows
• Operations teams stay inside Retail Circle
• Leadership gets consistent, aligned data

You don’t need to choose one system over the other.

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Benefits of the Integration

• No data silos between sales and operations
• Cleaner handoffs between teams
• Better visibility without process disruption
• Faster execution without retraining enterprise teams

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Designed for Growing & Enterprise Dealers

Whether you’re:

• An enterprise dealer already invested in Salesforce
• Or a growing business transitioning toward structured CRM

The integration supports both paths—without forcing change before you’re ready.

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One sales ecosystem. Multiple strengths.

Retail Circle and Salesforce work together to give your teams the tools they need—without compromise.

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